Performance and reliability

These pages show live Public Performance Measure (PPM) statistics.

Trains are classed as 'on-time' if less than 5 minutes late at their final destination (less than 10 minutes if long distance).

Key: On-time (<5/10 min late) Late (>5/10 min & <30 min) V. late (>30 min) or cancelled

National

88%

9%

3%

PPM

88

Trains

8142

On-time (<5/10 min late)

7178

Late (>5/10 min & <30 min)

673

V. late (>30 min) or cancelled

291

Heathrow Express, Grand Central, Hull Trains and Eurostar International are not included in the national PPM.

Operator

Click on an operator's name for more information and a route-by-route breakdown (where available).

London North Eastern Railway

  43% (24 of 55)

17%

40%

Hull Trains

  50% (3 of 6)

17%

33%

South Western Railway

  62% (362 of 581)

34%

4%

TransPennine Express

  64% (64 of 99)

15%

21%

Govia Thameslink Railway

  81% (1023 of 1256)

12%

7%

Chiltern

  85% (136 of 159)

7%

8%

Northern

  85% (873 of 1027)

13%

2%

Virgin Trains West Coast

  86% (85 of 98)

12%

2%

Great Western Railway

  88% (526 of 596)

9%

3%

East Midlands Trains

  91% (156 of 170)

7%

2%

CrossCountry

  92% (85 of 92)

2%

6%

London Overground

  94% (507 of 535)

2%

4%

ScotRail

  94% (784 of 829)

5%

1%

West Midlands Trains

  94% (449 of 475)

6%

Greater Anglia

  95% (457 of 479)

4%

1%

Merseyrail

  96% (217 of 226)

3%

1%

Southeastern

  97% (717 of 739)

3%

TfL Rail

  97% (194 of 199)

3%

Arriva Trains Wales

  98% (349 of 356)

2%

c2c

  99% (163 of 164)

1%

Caledonian Sleeper

  100% (7 of 7)

Eurostar International

  100% (16 of 16)

Grand Central

  100% (5 of 5)

Heathrow Express

  100% (59 of 59)