Performance and reliability

These pages show live Public Performance Measure (PPM) statistics.

Trains are classed as 'on-time' if less than 5 minutes late at their final destination (less than 10 minutes if long distance).

Key: On-time (<5/10 min late) Late (>5/10 min & <30 min) V. late (>30 min) or cancelled

National

91%

8%

1%

PPM

91

Trains

16705

On-time (<5/10 min late)

15348

Late (>5/10 min & <30 min)

1082

V. late (>30 min) or cancelled

275

Heathrow Express, Grand Central, Hull Trains and Eurostar International are not included in the national PPM.

Operator

Click on an operator's name for more information and a route-by-route breakdown (where available).

Heathrow Express

  82% (193 of 233)

7%

11%

Merseyrail

  84% (430 of 506)

6%

10%

Southern

  84% (1489 of 1764)

13%

3%

Eurostar International

  86% (39 of 45)

14%

Govia Thameslink Railway

  86% (641 of 743)

13%

1%

London Midland

  87% (827 of 940)

11%

2%

Southeastern

  90% (1368 of 1507)

8%

2%

Abellio Greater Anglia

  91% (1385 of 1511)

9%

CrossCountry

  92% (188 of 204)

5%

3%

East Midlands Trains

  92% (349 of 376)

6%

2%

First ScotRail

  92% (1693 of 1826)

8%

Grand Central

  92% (13 of 14)

8%

London Overground

  93% (787 of 843)

7%

Northern Rail

  93% (1936 of 2074)

7%

East Coast

  94% (109 of 115)

3%

3%

First Great Western

  94% (1095 of 1157)

6%

Heathrow Connect

  94% (56 of 59)

6%

Transpennine Express

  94% (242 of 257)

5%

1%

Chiltern

  96% (308 of 318)

4%

South West Trains

  96% (1225 of 1266)

4%

Virgin Trains

  97% (221 of 227)

3%

Arriva Trains Wales

  98% (718 of 730)

2%

c2c

  99% (281 of 282)

1%

Hull Trains

  100% (11 of 11)