Performance and reliability

These pages show live Public Performance Measure (PPM) statistics.

Trains are classed as 'on-time' if less than 5 minutes late at their final destination (less than 10 minutes if long distance).

Key: On-time (<5/10 min late) Late (>5/10 min & <30 min) V. late (>30 min) or cancelled

National

89%

8%

3%

PPM

89

Trains

12021

On-time (<5/10 min late)

10751

Late (>5/10 min & <30 min)

856

V. late (>30 min) or cancelled

414

Heathrow Express, Grand Central, Hull Trains and Eurostar International are not included in the national PPM.

Operator

Click on an operator's name for more information and a route-by-route breakdown (where available).

Hull Trains

  28% (2 of 7)

72%

South West Trains

  60% (461 of 760)

30%

10%

TransPennine Express

  70% (93 of 131)

8%

22%

Greater Anglia

  75% (559 of 740)

18%

7%

Heathrow Connect

  80% (17 of 21)

20%

TfL Rail

  80% (130 of 162)

11%

9%

Virgin Trains East Coast

  80% (65 of 81)

19%

1%

CrossCountry

  82% (150 of 182)

6%

12%

Grand Central

  88% (8 of 9)

12%

Govia Thameslink Railway

  89% (1579 of 1773)

9%

2%

Northern

  89% (1373 of 1529)

8%

3%

Eurostar International

  91% (21 of 23)

5%

4%

Great Western Railway

  93% (874 of 936)

7%

Southeastern

  93% (1011 of 1081)

3%

4%

ScotRail

  94% (1235 of 1301)

6%

c2c

  94% (207 of 218)

4%

2%

East Midlands Trains

  95% (270 of 282)

5%

London Midland

  95% (688 of 718)

5%

London Overground

  95% (786 of 820)

3%

2%

Arriva Trains Wales

  96% (508 of 526)

3%

1%

Chiltern

  97% (231 of 237)

3%

Heathrow Express

  97% (168 of 172)

3%

Merseyrail

  98% (351 of 358)

2%

Virgin Trains West Coast

  98% (156 of 158)

2%

Caledonian Sleeper

  100% (7 of 7)