Performance and reliability

These pages show live Public Performance Measure (PPM) statistics.

Trains are classed as 'on-time' if less than 5 minutes late at their final destination (less than 10 minutes if long distance).

Key: On-time (<5/10 min late) Late (>5/10 min & <30 min) V. late (>30 min) or cancelled

National

78%

15%

7%

PPM

78

Trains

16700

On-time (<5/10 min late)

13158

Late (>5/10 min & <30 min)

2323

V. late (>30 min) or cancelled

1219

Heathrow Express, Grand Central, Hull Trains and Eurostar International are not included in the national PPM.

Operator

Click on an operator's name for more information and a route-by-route breakdown (where available).

TransPennine Express

  30% (66 of 215)

19%

51%

Hull Trains

  40% (4 of 10)

30%

30%

London North Eastern Railway

  40% (44 of 110)

32%

28%

Grand Central

  53% (7 of 13)

17%

30%

Virgin Trains West Coast

  53% (115 of 216)

37%

10%

Caledonian Sleeper

  57% (4 of 7)

29%

14%

Northern

  69% (1460 of 2093)

26%

5%

Great Western Railway

  72% (875 of 1211)

20%

8%

Govia Thameslink Railway

  74% (1870 of 2512)

15%

11%

Arriva Trains Wales

  75% (613 of 817)

10%

15%

South Western Railway

  77% (924 of 1195)

21%

2%

West Midlands Trains

  79% (795 of 994)

18%

3%

Eurostar International

  80% (38 of 47)

12%

8%

CrossCountry

  81% (165 of 202)

15%

4%

TfL Rail

  81% (329 of 405)

2%

17%

Greater Anglia

  83% (803 of 961)

15%

2%

East Midlands Trains

  84% (301 of 356)

15%

1%

London Overground

  84% (924 of 1095)

5%

11%

ScotRail

  86% (1505 of 1734)

12%

2%

Merseyrail

  87% (417 of 478)

6%

7%

Chiltern

  88% (281 of 318)

12%

Southeastern

  92% (1366 of 1470)

6%

2%

Heathrow Express

  96% (109 of 113)

4%

c2c

  96% (301 of 311)

4%