Performance and reliability

These pages show live Public Performance Measure (PPM) statistics.

Trains are classed as 'on-time' if less than 5 minutes late at their final destination (less than 10 minutes if long distance).

Key: On-time (<5/10 min late) Late (>5/10 min & <30 min) V. late (>30 min) or cancelled

National

95%

4%

1%

PPM

95

Trains

10850

On-time (<5/10 min late)

10365

Late (>5/10 min & <30 min)

360

V. late (>30 min) or cancelled

125

Heathrow Express, Grand Central, Hull Trains and Eurostar International are not included in the national PPM.

Operator

Click on an operator's name for more information and a route-by-route breakdown (where available).

Grand Central

  80% (12 of 15)

7%

13%

Heathrow Connect

  86% (33 of 38)

9%

5%

East Coast

  88% (86 of 97)

12%

First Capital Connect

  90% (533 of 586)

9%

1%

Heathrow Express

  90% (237 of 262)

10%

Southern

  92% (1061 of 1145)

8%

Arriva Trains Wales

  93% (393 of 420)

4%

3%

Northern Rail

  93% (939 of 1006)

6%

1%

First Great Western

  94% (649 of 684)

6%

Eurostar International

  95% (47 of 49)

3%

2%

First ScotRail

  95% (907 of 953)

3%

2%

London Midland

  95% (456 of 477)

5%

Transpennine Express

  95% (183 of 192)

5%

Virgin Trains

  95% (120 of 126)

5%

CrossCountry

  96% (181 of 187)

3%

1%

South West Trains

  96% (974 of 1012)

2%

2%

Southeastern

  96% (1073 of 1113)

4%

Chiltern

  97% (177 of 182)

2%

1%

Abellio Greater Anglia

  98% (1035 of 1054)

2%

East Midlands Trains

  98% (191 of 194)

2%

Merseyrail

  98% (370 of 375)

2%

London Overground

  99% (768 of 773)

1%

Hull Trains

  100% (10 of 10)

c2c

  100% (236 of 236)