Performance and reliability

These pages show live Public Performance Measure (PPM) statistics.

Trains are classed as 'on-time' if less than 5 minutes late at their final destination (less than 10 minutes if long distance).

Key: On-time (<5/10 min late) Late (>5/10 min & <30 min) V. late (>30 min) or cancelled

National

87%

8%

5%

PPM

87

Trains

9635

On-time (<5/10 min late)

8392

Late (>5/10 min & <30 min)

746

V. late (>30 min) or cancelled

497

Heathrow Express, Grand Central, Hull Trains and Eurostar International are not included in the national PPM.

Operator

Click on an operator's name for more information and a route-by-route breakdown (where available).

Hull Trains

  50% (2 of 4)

50%

London North Eastern Railway

  68% (41 of 60)

21%

11%

South Western Railway

  73% (521 of 710)

22%

5%

Govia Thameslink Railway

  73% (1143 of 1556)

12%

15%

Greater Anglia

  76% (424 of 556)

11%

13%

CrossCountry

  78% (82 of 105)

14%

8%

Grand Central

  80% (4 of 5)

20%

West Midlands Trains

  82% (437 of 531)

12%

6%

Virgin Trains West Coast

  83% (99 of 118)

16%

1%

East Midlands Trains

  87% (176 of 202)

5%

8%

Great Western Railway

  89% (620 of 693)

9%

2%

TransPennine Express

  90% (119 of 131)

7%

3%

Northern

  90% (1098 of 1218)

9%

1%

Transport for Wales

  95% (409 of 430)

3%

2%

London Overground

  95% (584 of 612)

3%

2%

Eurostar International

  95% (22 of 23)

5%

Heathrow Express

  95% (64 of 67)

5%

Chiltern

  96% (172 of 179)

4%

Southeastern

  96% (795 of 825)

4%

ScotRail

  97% (1002 of 1031)

3%

TfL Rail

  97% (220 of 226)

3%

Merseyrail

  99% (264 of 266)

1%

Caledonian Sleeper

  100% (6 of 6)

c2c

  100% (180 of 180)