Performance and reliability

These pages show live Public Performance Measure (PPM) statistics.

Trains are classed as 'on-time' if less than 5 minutes late at their final destination (less than 10 minutes if long distance).

Key: On-time (<5/10 min late) Late (>5/10 min & <30 min) V. late (>30 min) or cancelled

National

90%

8%

2%

PPM

90

Trains

7258

On-time (<5/10 min late)

6564

Late (>5/10 min & <30 min)

544

V. late (>30 min) or cancelled

150

Heathrow Express, Grand Central, Hull Trains and Eurostar International are not included in the national PPM.

Operator

Click on an operator's name for more information and a route-by-route breakdown (where available).

First Capital Connect

  75% (256 of 341)

18%

7%

Grand Central

  75% (3 of 4)

25%

Southern

  80% (635 of 787)

19%

1%

Southeastern

  84% (645 of 766)

15%

1%

Virgin Trains

  84% (71 of 84)

7%

9%

South West Trains

  86% (457 of 531)

14%

London Midland

  91% (398 of 437)

6%

3%

Arriva Trains Wales

  92% (271 of 292)

6%

2%

First Great Western

  93% (497 of 533)

5%

2%

CrossCountry

  94% (80 of 85)

6%

First ScotRail

  94% (718 of 756)

5%

1%

Chiltern

  95% (130 of 136)

5%

East Coast

  95% (38 of 40)

5%

Merseyrail

  95% (200 of 209)

2%

3%

Northern Rail

  95% (823 of 861)

5%

Heathrow Connect

  96% (27 of 28)

4%

Transpennine Express

  96% (85 of 88)

4%

London Overground

  97% (340 of 348)

3%

East Midlands Trains

  98% (149 of 152)

2%

Eurostar International

  100% (22 of 22)

Heathrow Express

  100% (106 of 106)

Hull Trains

  100% (3 of 3)

c2c

  100% (126 of 126)