Performance and reliability

These pages show live Public Performance Measure (PPM) statistics.

Trains are classed as 'on-time' if less than 5 minutes late at their final destination (less than 10 minutes if long distance).

Key: On-time (<5/10 min late) Late (>5/10 min & <30 min) V. late (>30 min) or cancelled

National

80%

15%

5%

PPM

80

Trains

21047

On-time (<5/10 min late)

17045

Late (>5/10 min & <30 min)

2919

V. late (>30 min) or cancelled

1083

Heathrow Express, Grand Central, Hull Trains and Eurostar International are not included in the national PPM.

Operator

Click on an operator's name for more information and a route-by-route breakdown (where available).

South West Trains

  55% (856 of 1537)

28%

17%

Transpennine Express

  62% (203 of 324)

26%

12%

First Great Western

  70% (1026 of 1450)

16%

14%

Hull Trains

  71% (10 of 14)

22%

7%

First ScotRail

  71% (1625 of 2264)

23%

6%

Grand Central

  72% (13 of 18)

23%

5%

Virgin Trains

  75% (230 of 305)

19%

6%

Northern Rail

  77% (1958 of 2515)

20%

3%

East Coast

  78% (117 of 149)

14%

8%

c2c

  78% (270 of 343)

7%

15%

Merseyrail

  78% (471 of 598)

19%

3%

Heathrow Connect

  81% (61 of 75)

11%

8%

London Midland

  81% (998 of 1229)

16%

3%

First Capital Connect

  82% (800 of 965)

15%

3%

CrossCountry

  83% (245 of 295)

15%

2%

Arriva Trains Wales

  86% (789 of 915)

12%

2%

Southern

  86% (1918 of 2218)

11%

3%

Heathrow Express

  86% (254 of 295)

6%

8%

Abellio Greater Anglia

  88% (1668 of 1892)

11%

1%

East Midlands Trains

  91% (435 of 473)

8%

1%

Chiltern

  95% (376 of 395)

5%

Southeastern

  96% (1953 of 2034)

4%

Eurostar International

  96% (63 of 65)

4%

London Overground

  97% (1046 of 1071)

3%