Performance and reliability

These pages show live Public Performance Measure (PPM) statistics.

Trains are classed as 'on-time' if less than 5 minutes late at their final destination (less than 10 minutes if long distance).

Key: On-time (<5/10 min late) Late (>5/10 min & <30 min) V. late (>30 min) or cancelled

National

88%

10%

2%

PPM

88

Trains

20878

On-time (<5/10 min late)

18399

Late (>5/10 min & <30 min)

1898

V. late (>30 min) or cancelled

581

Heathrow Express, Grand Central, Hull Trains and Eurostar International are not included in the national PPM.

Operator

Click on an operator's name for more information and a route-by-route breakdown (where available).

Southern

  72% (1599 of 2195)

19%

9%

First ScotRail

  81% (1897 of 2336)

19%

Arriva Trains Wales

  82% (777 of 940)

11%

7%

First Capital Connect

  83% (797 of 959)

15%

2%

Hull Trains

  85% (12 of 14)

15%

Heathrow Connect

  87% (61 of 70)

12%

1%

Virgin Trains

  88% (268 of 303)

7%

5%

First Great Western

  89% (1310 of 1456)

10%

1%

South West Trains

  89% (1423 of 1586)

11%

Southeastern

  89% (1805 of 2020)

9%

2%

Chiltern

  89% (344 of 386)

6%

5%

CrossCountry

  91% (269 of 294)

6%

3%

Transpennine Express

  91% (296 of 323)

5%

4%

London Midland

  92% (1149 of 1236)

7%

1%

Northern Rail

  92% (2306 of 2500)

7%

1%

Abellio Greater Anglia

  93% (1758 of 1884)

5%

2%

Eurostar International

  94% (55 of 58)

5%

1%

East Midlands Trains

  94% (240 of 253)

6%

East Coast

  95% (142 of 149)

5%

Heathrow Express

  95% (277 of 289)

5%

Merseyrail

  97% (577 of 589)

2%

1%

London Overground

  98% (1041 of 1057)

2%

c2c

  99% (340 of 342)

1%

Grand Central

  100% (18 of 18)