Performance and reliability

These pages show live Public Performance Measure (PPM) statistics.

Trains are classed as 'on-time' if less than 5 minutes late at their final destination (less than 10 minutes if long distance).

Key: On-time (<5/10 min late) Late (>5/10 min & <30 min) V. late (>30 min) or cancelled

National

92%

7%

1%

PPM

92

Trains

14113

On-time (<5/10 min late)

13076

Late (>5/10 min & <30 min)

779

V. late (>30 min) or cancelled

258

Heathrow Express, Grand Central, Hull Trains and Eurostar International are not included in the national PPM.

Operator

Click on an operator's name for more information and a route-by-route breakdown (where available).

Govia Thameslink Railway

  76% (1596 of 2078)

16%

8%

Heathrow Connect

  79% (19 of 24)

17%

4%

Hull Trains

  88% (8 of 9)

12%

South Western Railway

  92% (973 of 1049)

8%

Great Western Railway

  92% (1011 of 1096)

6%

2%

Arriva Trains Wales

  92% (602 of 650)

6%

2%

Virgin Trains West Coast

  93% (175 of 187)

6%

1%

London Midland

  93% (814 of 868)

6%

1%

Greater Anglia

  93% (780 of 836)

6%

1%

Eurostar International

  94% (36 of 38)

4%

2%

CrossCountry

  94% (159 of 168)

6%

Northern

  95% (1705 of 1786)

5%

c2c

  96% (248 of 258)

4%

Merseyrail

  96% (410 of 423)

4%

TfL Rail

  97% (182 of 187)

3%

Southeastern

  97% (1234 of 1261)

3%

ScotRail

  97% (1483 of 1528)

3%

London Overground

  97% (847 of 867)

3%

Heathrow Express

  97% (195 of 199)

3%

Virgin Trains East Coast

  98% (97 of 98)

2%

Chiltern

  98% (270 of 274)

2%

TransPennine Express

  99% (154 of 155)

1%

East Midlands Trains

  99% (310 of 313)

1%

Grand Central

  100% (10 of 10)

Caledonian Sleeper

  100% (7 of 7)