Performance and reliability

These pages show live Public Performance Measure (PPM) statistics.

Trains are classed as 'on-time' if less than 5 minutes late at their final destination (less than 10 minutes if long distance).

Key: On-time (<5/10 min late) Late (>5/10 min & <30 min) V. late (>30 min) or cancelled

National

86%

11%

3%

PPM

86

Trains

11067

On-time (<5/10 min late)

9593

Late (>5/10 min & <30 min)

1136

V. late (>30 min) or cancelled

338

Heathrow Express, Grand Central, Hull Trains and Eurostar International are not included in the national PPM.

Operator

Click on an operator's name for more information and a route-by-route breakdown (where available).

Govia Thameslink Railway

  66% (1073 of 1613)

26%

8%

Heathrow Connect

  70% (14 of 20)

30%

Caledonian Sleeper

  71% (5 of 7)

29%

CrossCountry

  78% (103 of 132)

20%

2%

East Midlands Trains

  79% (198 of 250)

19%

2%

Arriva Trains Wales

  84% (452 of 535)

7%

9%

London Midland

  85% (567 of 662)

11%

4%

Northern

  87% (1178 of 1354)

11%

2%

South Western Railway

  89% (752 of 839)

11%

ScotRail

  90% (1077 of 1194)

10%

Merseyrail

  91% (316 of 344)

9%

Great Western Railway

  91% (785 of 861)

8%

1%

London Overground

  92% (634 of 685)

7%

1%

Virgin Trains West Coast

  93% (133 of 142)

7%

TransPennine Express

  93% (111 of 119)

7%

Greater Anglia

  93% (615 of 656)

5%

2%

Southeastern

  94% (952 of 1006)

5%

1%

Virgin Trains East Coast

  95% (69 of 72)

5%

TfL Rail

  95% (139 of 145)

5%

Chiltern

  96% (212 of 220)

4%

c2c

  98% (208 of 211)

2%

Heathrow Express

  98% (155 of 158)

2%

Hull Trains

  100% (7 of 7)

Grand Central

  100% (8 of 8)

Eurostar International

  100% (21 of 21)