Performance and reliability

These pages show live Public Performance Measure (PPM) statistics.

Trains are classed as 'on-time' if less than 5 minutes late at their final destination (less than 10 minutes if long distance).

Key: On-time (<5/10 min late) Late (>5/10 min & <30 min) V. late (>30 min) or cancelled

National

91%

7%

2%

PPM

91

Trains

19676

On-time (<5/10 min late)

18083

Late (>5/10 min & <30 min)

1168

V. late (>30 min) or cancelled

425

Heathrow Express, Grand Central, Hull Trains and Eurostar International are not included in the national PPM.

Operator

Click on an operator's name for more information and a route-by-route breakdown (where available).

London North Eastern Railway

  75% (111 of 148)

17%

8%

Grand Central

  77% (14 of 18)

18%

5%

TransPennine Express

  80% (222 of 276)

12%

8%

TfL Rail

  81% (338 of 416)

1%

18%

Hull Trains

  83% (10 of 12)

17%

Northern

  87% (2261 of 2584)

11%

2%

Great Western Railway

  88% (1079 of 1219)

10%

2%

Eurostar International

  89% (44 of 49)

7%

4%

Chiltern

  90% (354 of 393)

9%

1%

Greater Anglia

  90% (977 of 1078)

9%

1%

West Midlands Trains

  90% (1094 of 1207)

8%

2%

CrossCountry

  91% (282 of 308)

6%

3%

South Western Railway

  91% (1363 of 1483)

8%

1%

ScotRail

  92% (2029 of 2192)

8%

East Midlands Trains

  93% (417 of 448)

7%

Govia Thameslink Railway

  93% (2634 of 2823)

5%

2%

Arriva Trains Wales

  95% (927 of 973)

4%

1%

Southeastern

  95% (1467 of 1532)

5%

Heathrow Express

  96% (142 of 147)

4%

London Overground

  96% (1408 of 1454)

3%

1%

Virgin Trains West Coast

  96% (263 of 272)

3%

1%

c2c

  97% (262 of 268)

2%

1%

Merseyrail

  98% (588 of 595)

2%

Caledonian Sleeper

  100% (7 of 7)