Performance and reliability

These pages show live Public Performance Measure (PPM) statistics.

Trains are classed as 'on-time' if less than 5 minutes late at their final destination (less than 10 minutes if long distance).

Key: On-time (<5/10 min late) Late (>5/10 min & <30 min) V. late (>30 min) or cancelled

National

88%

8%

4%

PPM

88

Trains

10933

On-time (<5/10 min late)

9689

Late (>5/10 min & <30 min)

712

V. late (>30 min) or cancelled

532

Heathrow Express, Grand Central, Hull Trains and Eurostar International are not included in the national PPM.

Operator

Click on an operator's name for more information and a route-by-route breakdown (where available).

Grand Central

  60% (6 of 10)

40%

Lumo

  75% (3 of 4)

25%

West Midlands Trains

  79% (568 of 718)

8%

13%

London North Eastern Railway

  80% (64 of 80)

18%

2%

Govia Thameslink Railway

  82% (1207 of 1459)

11%

7%

East Midlands Railway

  83% (210 of 252)

16%

1%

Northern Trains

  83% (1186 of 1422)

8%

9%

Avanti West Coast

  83% (119 of 143)

15%

2%

Great Western Railway

  85% (724 of 851)

8%

7%

Transport for Wales

  85% (534 of 625)

8%

7%

South Western Railway

  86% (748 of 863)

13%

1%

CrossCountry

  91% (147 of 161)

7%

2%

ScotRail

  92% (907 of 982)

6%

2%

Chiltern

  93% (107 of 114)

6%

1%

TransPennine Trains

  95% (154 of 161)

5%

Merseyrail

  95% (350 of 366)

4%

1%

Southeastern

  95% (737 of 773)

5%

Heathrow Express

  96% (88 of 91)

4%

Elizabeth line

  97% (332 of 340)

3%

London Overground

  98% (800 of 816)

2%

Greater Anglia

  98% (627 of 638)

2%

c2c

  99% (161 of 162)

1%

Hull Trains

  100% (7 of 7)

Caledonian Sleeper Limited

  100% (7 of 7)