Performance and reliability

These pages show live Public Performance Measure (PPM) statistics.

Trains are classed as 'on-time' if less than 5 minutes late at their final destination (less than 10 minutes if long distance).

Key: On-time (<5/10 min late) Late (>5/10 min & <30 min) V. late (>30 min) or cancelled

National

88%

9%

3%

PPM

88

Trains

16414

On-time (<5/10 min late)

14593

Late (>5/10 min & <30 min)

1256

V. late (>30 min) or cancelled

565

Heathrow Express, Grand Central, Hull Trains and Eurostar International are not included in the national PPM.

Operator

Click on an operator's name for more information and a route-by-route breakdown (where available).

Heathrow Express

  66% (76 of 114)

15%

19%

Lumo

  71% (5 of 7)

15%

14%

Elizabeth line

  79% (431 of 543)

9%

12%

Southeastern

  80% (1101 of 1369)

15%

5%

London North Eastern Railway

  80% (106 of 131)

16%

4%

Hull Trains

  81% (9 of 11)

19%

Grand Central

  81% (13 of 16)

19%

Avanti West Coast

  82% (177 of 215)

11%

7%

Great Western Railway

  83% (1066 of 1276)

10%

7%

Govia Thameslink Railway

  85% (1844 of 2145)

12%

3%

West Midlands Trains

  87% (852 of 970)

10%

3%

Northern Trains

  87% (1809 of 2061)

10%

3%

East Midlands Railway

  89% (341 of 380)

9%

2%

Greater Anglia

  89% (894 of 998)

10%

1%

TransPennine Trains

  90% (207 of 228)

5%

5%

CrossCountry

  92% (182 of 196)

6%

2%

Transport for Wales

  92% (635 of 688)

6%

2%

London Overground

  93% (1141 of 1214)

5%

2%

South Western Railway

  93% (1144 of 1218)

6%

1%

Merseyrail

  94% (483 of 510)

4%

2%

ScotRail

  95% (1620 of 1697)

4%

1%

Chiltern

  96% (266 of 275)

4%

c2c

  97% (287 of 293)

3%

Caledonian Sleeper Limited

  100% (7 of 7)