Performance and reliability

These pages show live Public Performance Measure (PPM) statistics.

Trains are classed as 'on-time' if less than 5 minutes late at their final destination (less than 10 minutes if long distance).

Key: On-time (<5/10 min late) Late (>5/10 min & <30 min) V. late (>30 min) or cancelled

National

90%

7%

3%

PPM

90

Trains

12768

On-time (<5/10 min late)

11568

Late (>5/10 min & <30 min)

747

V. late (>30 min) or cancelled

453

Heathrow Express, Grand Central, Hull Trains and Eurostar International are not included in the national PPM.

Operator

Click on an operator's name for more information and a route-by-route breakdown (where available).

Grand Central

  50% (5 of 10)

20%

30%

Lumo

  66% (4 of 6)

34%

London North Eastern Railway

  76% (79 of 103)

22%

2%

Elizabeth line

  82% (462 of 560)

5%

13%

CrossCountry

  84% (119 of 141)

12%

4%

East Midlands Railway

  84% (233 of 277)

9%

7%

Hull Trains

  85% (6 of 7)

15%

c2c

  87% (182 of 208)

13%

Northern Trains

  88% (1370 of 1544)

10%

2%

West Midlands Trains

  88% (637 of 719)

9%

3%

South Western Railway

  88% (830 of 943)

9%

3%

Great Western Railway

  89% (858 of 957)

9%

2%

Southeastern

  89% (879 of 985)

7%

4%

Avanti West Coast

  90% (155 of 172)

9%

1%

Chiltern

  91% (175 of 191)

3%

6%

Merseyrail

  91% (338 of 368)

5%

4%

Govia Thameslink Railway

  92% (1766 of 1916)

6%

2%

Heathrow Express

  92% (83 of 90)

5%

3%

Greater Anglia

  93% (675 of 722)

4%

3%

London Overground

  93% (833 of 887)

4%

3%

Transport for Wales

  94% (587 of 618)

5%

1%

TransPennine Trains

  94% (175 of 186)

5%

1%

ScotRail

  95% (1213 of 1269)

4%

1%

Caledonian Sleeper Limited

  100% (2 of 2)