Performance and reliability

These pages show live Public Performance Measure (PPM) statistics.

Trains are classed as 'on-time' if less than 5 minutes late at their final destination (less than 10 minutes if long distance).

Key: On-time (<5/10 min late) Late (>5/10 min & <30 min) V. late (>30 min) or cancelled

National

85%

10%

5%

PPM

85

Trains

15163

On-time (<5/10 min late)

12950

Late (>5/10 min & <30 min)

1372

V. late (>30 min) or cancelled

841

Heathrow Express, Grand Central, Hull Trains and Eurostar International are not included in the national PPM.

Operator

Click on an operator's name for more information and a route-by-route breakdown (where available).

CrossCountry

  68% (114 of 167)

16%

16%

Great Western Railway

  71% (803 of 1126)

16%

13%

East Midlands Railway

  71% (234 of 328)

17%

12%

c2c

  73% (183 of 249)

20%

7%

Grand Central

  75% (9 of 12)

25%

Southeastern

  78% (906 of 1161)

14%

8%

London North Eastern Railway

  78% (97 of 123)

15%

7%

Elizabeth line

  78% (560 of 712)

13%

9%

Avanti West Coast

  79% (162 of 204)

20%

1%

South Western Railway

  79% (874 of 1102)

13%

8%

Northern Trains

  83% (1517 of 1809)

12%

5%

West Midlands Trains

  88% (776 of 875)

11%

1%

Transport for Wales

  88% (631 of 716)

7%

5%

Heathrow Express

  89% (93 of 104)

8%

3%

Hull Trains

  90% (9 of 10)

10%

Govia Thameslink Railway

  91% (957 of 1047)

7%

2%

Merseyrail

  91% (399 of 436)

5%

4%

London Overground

  92% (967 of 1051)

4%

4%

TransPennine Trains

  92% (208 of 226)

7%

1%

ScotRail

  93% (1414 of 1510)

7%

Chiltern

  93% (215 of 229)

6%

1%

Greater Anglia

  95% (835 of 873)

4%

1%

Caledonian Sleeper Limited

  100% (2 of 2)