Performance and reliability

These pages show live Public Performance Measure (PPM) statistics.

Trains are classed as 'on-time' if less than 5 minutes late at their final destination (less than 10 minutes if long distance).

Key: On-time (<5/10 min late) Late (>5/10 min & <30 min) V. late (>30 min) or cancelled

National

85%

11%

4%

PPM

85

Trains

20341

On-time (<5/10 min late)

17483

Late (>5/10 min & <30 min)

1985

V. late (>30 min) or cancelled

873

Heathrow Express, Grand Central, Hull Trains and Eurostar International are not included in the national PPM.

Operator

Click on an operator's name for more information and a route-by-route breakdown (where available).

Avanti West Coast

  29% (80 of 268)

19%

52%

Grand Central

  75% (15 of 20)

20%

5%

West Midlands Trains

  76% (860 of 1126)

14%

10%

East Midlands Railway

  80% (384 of 476)

19%

1%

Southeastern

  82% (1375 of 1669)

17%

1%

Heathrow Express

  83% (121 of 145)

9%

8%

South Western Railway

  83% (1248 of 1492)

16%

1%

Govia Thameslink Railway

  83% (2174 of 2607)

10%

7%

Northern Trains

  84% (2145 of 2541)

13%

3%

Transport for Wales

  85% (854 of 996)

11%

4%

TransPennine Trains

  85% (258 of 302)

9%

6%

CrossCountry

  87% (217 of 248)

11%

2%

London North Eastern Railway

  87% (149 of 171)

8%

5%

London Overground

  87% (1339 of 1524)

6%

7%

Lumo

  87% (7 of 8)

13%

Great Western Railway

  89% (1468 of 1638)

10%

1%

Elizabeth line

  90% (592 of 656)

5%

5%

Chiltern

  90% (298 of 328)

10%

Merseyrail

  90% (535 of 590)

6%

4%

Hull Trains

  92% (13 of 14)

8%

ScotRail

  94% (2024 of 2146)

6%

Greater Anglia

  94% (1150 of 1214)

6%

c2c

  95% (328 of 344)

5%

Caledonian Sleeper Limited

  100% (5 of 5)